Philippines

Customer Service Representative, Mandaluyong

Customer Service Representative, Mandaluyong
Description
Description
  • Respond to customer inquiries via phone, email, and chat in a timely manner.
  • Provide accurate information about products and services to customers.
  • Resolve customer complaints and issues with empathy and professionalism.
  • Maintain records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.
Requirements
  • Educational Qualifications: Bachelor's degree in a relevant field.
  • Experience Level: 1-3 years of experience in customer service.
  • Skills and Competencies: Excellent customer service skills, problem-solving abilities, and organizational skills.
  • Qualities and Traits: Strong team player with excellent people skills.
  • Responsibilities and Duties: Ability to manage multiple tasks in a fast-paced environment.
  • Working Conditions: Flexible working hours with occasional remote work options.
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More info about this ad

Customer Service Representative has been posted in the Plain View BPO & KPO category on Locanto.

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