Customer Service Representative, Mandaluyong
Customer Service Representative, Mandaluyong
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Mandaluyong, Philippines -
Posted: less than a month ago
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Description
Description
Requirements
- Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Engage with customers through various channels, including phone, email, and chat.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with team members to improve processes and enhance customer satisfaction.
- Stay updated on product knowledge and company policies to effectively assist customers.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 13 years in customer service or related field
- Skills and Competencies: Strong communication and problem-solving skills
- Qualities and Traits: Empathetic, patient, and a team player
- Responsibilities and Duties: Ability to handle high-stress situations and maintain professionalism
Highlights
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Company nameRecruitify_HR -
Job positionCustomer Service Representative
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