Customer Service Representative, Mandaluyong
Customer Service Representative, Mandaluyong
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Mandaluyong, Philippines -
Posted: less than a month ago
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Description
Description
- Provide exceptional customer service by handling inquiries, resolving issues, and ensuring customer satisfaction.
- Manage customer accounts, including updates and changes to personal information.
- Communicate effectively with customers via phone, email, and chat.
- Document customer interactions and maintain accurate records in the CRM system.
- Collaborate with team members to improve service processes and customer experiences.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 13 years in customer service or a related field
- Skills and Competencies: Strong communication and interpersonal skills
- Skills and Competencies: Problem-solving abilities and attention to detail
- Qualities and Traits: Empathy and a customer-centric mindset
- Working Conditions: Ability to work in a fast-paced environment
Highlights
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Company nameRecruitify_HR -
Job positionCustomer Service Representative
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