CSR - Travel & Healthcare Associate. Salary upto 25K-40K, Mandaluyong

Description

Assist customers with travel and healthcare inquiries, providing accurate information and support.
Manage bookings, cancellations, and changes to travel itineraries.
Offer solutions to customer issues, ensuring a smooth and satisfactory experience.
Maintain up-to-date knowledge of travel regulations and healthcare guidelines.
Document customer interactions and feedback for continuous improvement.

Requirements

Educational Qualifications: Diploma or equivalent experience in a relevant field.
Experience Level: 3-5 years of experience in customer service or related industry.
Skills and Competencies: Strong communication and problem-solving skills.
Responsibilities and Duties: Ability to work under pressure and handle multiple tasks effectively.
Qualities and Traits: Empathetic and customer-focused attitude.
Working Conditions: Flexible working hours may be required, including weekends and holidays.

Highlights

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