Customer Service Representative, Mandaluyong

Hello! We are looking for a Customer Service Representatives to join our team! Newbies, Fresh Grads, and Tenured agents are welcome to apply.

What we offer

• Salary is up to 28,500 Package
• Performance incentives
• Paid Training & Medical
• HMO
• Night Differential
• Paid VL and SL

Job responsibilities:

• Answer customer inquiries through calls, chat, or email.
• De-escalating situations involving dissatisfied customers.
• Provide satisfactory solutions to customer complains.
• Demonstrate positive attitude and empathy towards customers.

Qualifications:

• At least high school graduate (old curriculum)
• Good to excellent communication skills
• Amenable to work onsite.
• Willing to work on graveyard shift, shifting schedules, or even weekends and holidays.