Customer Service Representative, Mandaluyong

Description

Provide exceptional customer service to enhance customer satisfaction.
Manage and resolve customer inquiries and issues in a timely and efficient manner.
Assist in scheduling appointments and maintaining an organized calendar.
Support sales activities by effectively communicating with customers regarding products and services.
Collaborate with technical teams to address customer concerns and provide solutions.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 02 years of experience in customer service or a related field.
Skills and Competencies: Strong customer service skills, effective scheduling abilities, proficiency in English, understanding of sales pipeline processes, and basic technical skills.
Qualities and Traits: Excellent communication skills, problem-solving capabilities, and a positive attitude towards helping customers.
Working Conditions: Fast-paced environment with the ability to handle multiple inquiries at once.

Highlights

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