Customer Service Representative, Mandaluyong

Description

Provide exceptional customer service to clients via phone, email, and chat.
Resolve customer inquiries and complaints in a timely manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance service delivery and customer satisfaction.
Participate in training sessions to improve product knowledge and service skills.
Work onsite

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: Open to all segments (With or without BPO experience)
Skills and Competencies: Strong communication skills, both verbal and written
Qualities and Traits: Friendly, patient, and customer-focused
Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
Working Conditions: Fast-paced environment with potential for shift work

Highlights

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