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Customer Service Representative, Mandaluyong

Customer Service Representative, Mandaluyong
Description
  • Provide exceptional customer service and support via phone, email, and chat.
  • Assist customers with inquiries, complaints, and product information.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve customer service processes.
  • Stay updated on product knowledge and company policies.


Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 1 year customer service experience.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Responsibilities and Duties: Ability to handle high call volumes and resolve issues efficiently.
  • Qualities and Traits: Empathetic, patient, and a team player.
Highlights
  • Company name
    Trinity Workforce Solutions, Inc.
  • Job position
    Customer Service Representative
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