CSR for Ortigas & Mandaluyong to Start ASAP

Description

Act as the first point of contact for customer inquiries and issues, providing excellent service.
Resolve customer complaints and concerns effectively and efficiently.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance service delivery and customer satisfaction.
Follow up on customer feedback to improve products and services.

Requirements

Educational Qualifications: High School diploma or equivalent
Experience Level: 02 years of experience in a customer service role
Skills and Competencies: Strong communication skills, both verbal and written
Qualities and Traits: Friendly demeanor with a customer-oriented mindset
Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks
Working Conditions: Must be willing to work in Ortigas & Mandaluyong area

Highlights

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