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Customer Service Representative, Mandaluyong

Customer Service Representative, Mandaluyong
Description
  • Assist customers with inquiries and issues via phone, email, and chat.
  • Provide accurate product information and support.
  • Resolve complaints efficiently and professionally.
  • Maintain customer records and document interactions.
  • Collaborate with team members to enhance service quality.
  • Achieve customer satisfaction and retention goals.
  • Educational Qualifications: High school diploma or equivalent; a degree in communications or related field is a plus.
  • Experience Level: 1-3 years of experience in customer service or related roles.
  • Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
  • Working Conditions: Mainly office-based, with potential for remote work options; requires flexible hours.
  • Qualities and Traits: Patience, empathy, and a strong customer-oriented mindset.
Highlights
  • Company name
    Synlink Recruitment Outsourcing Co. Inc.
  • Job position
    Customer Service Representative
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Do not pay a ’prospective employer’ anything in order to secure a job.
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