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Customer Service Representative, Mandaluyong

Customer Service Representative, Mandaluyong
Description
  • Assist customers with inquiries and resolve issues efficiently.
  • Maintain a high level of professionalism and empathy in all interactions.
  • Document customer interactions and feedback accurately.
  • Collaborate with team members to enhance service quality.
  • Stay updated on product knowledge and company policies.
  • Work flexible hours, including evenings and weekends.
  • Educational Qualifications: At least HS Graduate (OC)/SHS Graduate
  • Experience Level: At least 6 months BPO experience
  • Skills and Competencies: Proficiency in English, outstanding customer service skills, and a strong work ethic are essential.
  • Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product information.
  • Qualities and Traits: Must be empathetic, patient, and possess excellent communication skills.
Highlights
  • Company name
    Synlink Recruitment Outsourcing Co. Inc.
  • Job position
    Customer Service Representative
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