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Customer Service Representative, Mandaluyong

Customer Service Representative, Mandaluyong
Description
  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues in a timely manner.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service processes.
  • Meet performance metrics for response time and satisfaction.
  • Stay updated on product knowledge and services.
  • Educational Qualifications: Minimum of a Diploma in any field.
  • Experience Level: Open to Fresh Graduates and Students.
  • Skills and Competencies: Proficient in the English language, call center experience preferred, strong customer service skills, effective scheduling, and problem-solving abilities.
  • Working Conditions: Office environment, fast-paced, with potential for shift work.
  • Qualities and Traits: Must be a team player, adaptable, empathetic, and possess excellent communication skills.
Highlights
  • Company name
    Miranda HR
  • Job position
    Customer Service Representative
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Customer Service Representative has been posted in the Plain View BPO & KPO category on Locanto.

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