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Customer Service Representative, Mandaluyong

Customer Service Representative, Mandaluyong
Description
  • Engage with customers to resolve inquiries and issues.
  • Provide accurate information about products and services.
  • Maintain a positive and professional attitude at all times.
  • Utilize CRM software to document customer interactions.
  • Collaborate with team members to improve service delivery.
  • Meet individual and team performance goals.
  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience necessary; training will be provided.
  • Skills and Competencies: Proficient English language skills, excellent customer service abilities, and strong problem-solving skills.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
  • Working Conditions: Fast-paced call center environment with shift work.
  • Qualities and Traits: Strong communication skills, patience, empathy, and a proactive attitude.
Highlights
  • Company name
    Synlink Recruitment Outsourcing Co. Inc.
  • Job position
    Customer Service Representative
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