Philippines

Customer Service Representative, Mandaluyong

Customer Service Representative, Mandaluyong
Description
  • Respond to customer inquiries via phone, email, and chat.
  • Assist customers with product information and troubleshooting.
  • Maintain accurate records of customer interactions.
  • Resolve issues promptly while ensuring customer satisfaction.
  • Collaborate with team members to enhance service quality.
  • Stay updated on product knowledge and company policies.
  • Educational Qualifications: High school graduate or Bachelor's Degree in any field is required.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
  • Responsibilities and Duties: Handle customer inquiries, process orders, and resolve complaints.
  • Working Conditions: Office environment, potential for remote work with flexible hours.
  • Qualities and Traits: Patience, empathy, and a customer-focused attitude are essential.
Highlights
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More info about this ad

Customer Service Representative has been posted in the Plain View BPO & KPO category on Locanto.

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