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Travel & Hospitality Specialist - Mandarin Speaker, Mandaluyong

Travel & Hospitality Specialist - Mandarin Speaker, Mandaluyong
Description
  • Assist Mandarin-speaking customers with travel bookings and hospitality-related services
  • Utilize GDS systems (Sabre/Amadeus) for flight/hotel reservations and itinerary management
  • Investigate and resolve fraud-related concerns in a timely and accurate manner
  • Provide excellent customer service via voice or non-voice channels
  • Maintain records of customer interactions and transactions
  • At least 1 year of experience with GDS systems (Sabre or Amadeus)
  • Minimum 6 months of experience in Fraud investigations or related tasks
  • Mandarin speaker with B2 CEFR proficiency
  • Singaporean Chinese nationality preferred
Highlights
  • Company name
    V-Call Center Link Inc.
  • Job position
    Travel & Hospitality Specialist - Mandarin Speaker
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