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Customer Service Agent, Mandaluyong

Customer Service Agent, Mandaluyong
Description
  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues promptly and effectively.
  • Maintain a positive attitude while assisting customers.
  • Document customer interactions in the CRM system.
  • Collaborate with team members to enhance service quality.
  • Participate in training programs for continuous improvement.
  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: No experience necessary; training will be provided.
  • Skills and Competencies: Proficient English language skills, strong customer service abilities, effective problem-solving, team player mentality, and excellent interpersonal skills.
  • Responsibilities and Duties: Assist customers via phone, resolve inquiries, and provide information about products and services.
  • Working Conditions: Fast-paced call center environment with flexible shifts.
  • Qualities and Traits: Positive attitude, patience, and a dedication to exceptional service.
Highlights
  • Company name
    Neksjob Philippines
  • Job position
    Customer Service Agent
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