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CALL CENTER AGENT, Quezon City

CALL CENTER AGENT, Quezon City
Description
Description
  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information and troubleshoot issues to enhance customer satisfaction.
  • Maintain and update customer accounts within the system.
  • Collaborate with team members to ensure efficient service delivery.
  • Upsell or cross-sell products when appropriate to meet customer needs.


Requirements
  • Educational Qualifications:High School Diploma or equivalent
  • Experience Level:02 years
  • Skills and Competencies:Strong customer service and communication skills
  • Skills and Competencies:Proficient in English language
  • Skills and Competencies:Familiarity with Salesforce and other CRM tools
  • Qualities and Traits:Strong problem-solving and organizational skills
  • Qualities and Traits:Effective interpersonal skills and ability to work in a team


Highlights
  • Company name
    Miranda HR
  • Job position
    CALL CENTER AGENT
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More info about this ad

CALL CENTER AGENT has been posted in the Pinyahan BPO & KPO category on Locanto.

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