Customer Service Representative, Quezon City

We are looking for a Customer Service Representative (CSR) to handle customer inquiries and provide excellent customer support. The role involves assisting customers through phone, chat, or email, resolving concerns, providing accurate information, and ensuring customer satisfaction.

Key Responsibilities:

Handle customer inquiries and concerns professionally

Provide accurate product or service information

Resolve customer issues and escalate concerns when necessary

Maintain customer records and document interactions

Meet quality and performance standards

Qualifications:

Good communication skills

Customer service or BPO experience is an advantage

Willing to work onsite and on a shifting schedule

Ability to multitask and work in a fast-paced environment