Customer Service Representative, Quezon City

Description

Provide exceptional customer support via phone, email, and chat.
Assist customers with inquiries, complaints, and product-related questions.
Develop and maintain positive relationships with customers to enhance service experience.
Document interactions and follow up on customer issues to ensure resolution.
Collaborate with team members and other departments to improve service delivery.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience
Experience Level: 02 years
Skills and Competencies: Excellent customer service, interpersonal, and communication skills
Responsibilities and Duties: Ability to handle calls in a call center environment effectively
Qualities and Traits: Strong problem-solving skills and empathy towards customer needs
Working Conditions: Must be comfortable working in a fast-paced environment

Highlights

Safety Tips

Be careful with commission-based ’work-from-home’ positions that offer an unrealistically high income.