Philippines

Call Center Agent, Quezon City

Call Center Agent, Quezon City
Description
Description
  • Answer customer inquiries and provide assistance regarding products and services.
  • Handle customer complaints and resolve issues efficiently.
  • Document customer interactions and maintain records accurately.
  • Upsell products and services when appropriate to meet customer needs.
  • Collaborate with team members to achieve departmental goals and enhance customer satisfaction.

Requirements
  • Educational Qualifications: Diploma in a relevant field
  • Experience Level: 02 years
  • Skills and Competencies: Excellent communication and interpersonal skills
  • Qualities and Traits: Patience, empathy, and a problem-solving attitude
  • Working Conditions: Must be able to work in a fast-paced environment and handle high call volumes
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Call Center Agent has been posted in the Pinyahan BPO & KPO category on Locanto.

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