Customer Service Representative, Quezon City
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Quezon City, Philippines
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Posted: less than a week ago
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- Provide exceptional customer service via various communication channels including phone, email, and live chat.
- Assist customers with inquiries, issues, and product-related questions efficiently and effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to resolve customer issues and improve service quality.
- Support the development of customer service policies and procedures to enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
- Experience Level: Fresh Graduate or 02 years of experience in customer service roles.
- Skills and Competencies: Proficient in English Language, strong problem-solving abilities, and excellent interpersonal skills.
- Qualities and Traits: Demonstrated people skills, a strong work ethic, and the ability to work in a fast-paced environment.
- Responsibilities and Duties: Willingness to adhere to company policies and continuously enhance service delivery.
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Company nameOrbit
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Job positionCustomer Service Representative
Customer Service Representative has been posted in the Pinyahan BPO & KPO category on Locanto.
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