Chat & Email Support-Retail Sales Representative-Open for …, Quezon City

Customer Service Representative Sales

Metro Manila | Onsite

Caldwell Communication

About Caldwell Communication

Caldwell Communication is actively hiring Customer Service Representatives in Metro Manila. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.

Job Description

Were looking for Sales Customer Service Representatives to engage customers, promote products or services, and help meet sales targets. Youll assist clients, answer inquiries, and provide excellent support across multiple communication channels.

Key Responsibilities:

Handle inbound and outbound customer interactions via phone, email, or chat

Explain product features, pricing, and promotions

Support customers with orders, subscriptions, or service upgrades

Maintain accurate records of all customer transactions

Escalate complex issues to supervisors

Achieve personal and team sales targets

Schedule & Training:

Shifts include nights, weekends, and holidays

Paid training on sales procedures and company systems

Requirements:

At least High School or Senior High School graduate

Strong English communication and persuasion skills

Customer-focused, goal-driven, and detail-oriented

Basic computer skills and multitasking ability

Willing to work onsite in Metro Manila

Why Join Us

Competitive pay with performance-based incentives

Dynamic work environment with opportunities for growth

Recognition programs, mentorship, and career development

Apply Now

Build your career in sales at Caldwell and help clients succeed while advancing professionally.