Philippines

Customer Service Representative, Quezon City

Customer Service Representative, Quezon City
Description
  • Ensures efficient and effective delivery of exceptional customer service and care to Sales customers 
  • Receives customer concerns from Sales and After Sales transactions and addresses the concerns which are within their level of authority 
  • Records the appointments scheduled from proactive customer contact and from customer-initiated requests and prepares the Appointment Plan / Daily Appointment Monitoring Report to be distributed to the following day before of the appointment
  • Communicates and/or coordinates with the customers for the following purposes using the standard spiels indicated in the CRM Manual of Operations
  • Offers insurance and emergency road assistance to clients to help generate and boost overall sales.
  • EDUCATION :    Bachelors Degree in Management or any Business related course
  • WORK EXPERIENCE:    1-2 years of experience in Customer Service
Highlights
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More info about this ad

Customer Service Representative has been posted in the Pinyahan BPO & KPO category on Locanto.

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