Customer Service Representative / Non-Voice (ByteDance) Account, Quezon City

Chat and Email Support Representative

Start or grow your career in the BPO industry! We are looking for enthusiastic and customer-focused individuals who are passionate about providing excellent service through chat and online communication platforms. If you enjoy helping customers and working in a fast-paced environment, this opportunity is for you.

• Respond to customer inquiries through chat and messaging platforms
• Assist customers with concerns, account inquiries, and basic troubleshooting
• Provide accurate, clear, and professional responses
• Ensure a positive customer experience in every interaction
• Document customer concerns and resolutions in the system
• Follow company policies, processes, and quality standards

• Must be a College Graduate / Associate / Vocational (2-year course) Graduate
• With at least 6 months customer-facing or BPO experience
• Good written and verbal communication skills in English
• Willing to work onsite and on a shifting schedule

• Competitive salary package
• Paid training for successful applicants
• HMO + Life Insurance coverage
• Career growth and promotion opportunities