Customer Service Representative, Quezon City

Description

Assist customers with inquiries and provide exceptional service via phone, email, and chat.
Resolve customer issues efficiently while maintaining a positive attitude.
Schedule appointments and manage customer follow-ups to ensure satisfaction.
Collaborate with team members to enhance service delivery and improve processes.
Utilize Salesforce to manage customer interactions and maintain accurate records.

Requirements

Educational Qualifications: Bachelors degree in a relevant field is preferred.
Experience Level: No previous experience required; entry-level candidates are encouraged to apply.
Skills and Competencies: Proficient in English language; excellent problem-solving and interpersonal skills.
Skills and Competencies: Experience in customer service and account management is a plus.
Qualities and Traits: Strong team player with the ability to thrive in a fast-paced environment.
Skills and Competencies: Familiarity with scheduling tools and sales pipeline processes.

Highlights

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