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Customer Service Representative, Quezon City

Customer Service Representative, Quezon City
Description
Description
  • Assist customers with inquiries and provide exceptional service via phone, email, and chat.
  • Resolve customer issues efficiently while maintaining a positive attitude.
  • Schedule appointments and manage customer follow-ups to ensure satisfaction.
  • Collaborate with team members to enhance service delivery and improve processes.
  • Utilize Salesforce to manage customer interactions and maintain accurate records.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field is preferred.
  • Experience Level: No previous experience required; entry-level candidates are encouraged to apply.
  • Skills and Competencies: Proficient in English language; excellent problem-solving and interpersonal skills.
  • Skills and Competencies: Experience in customer service and account management is a plus.
  • Qualities and Traits: Strong team player with the ability to thrive in a fast-paced environment.
  • Skills and Competencies: Familiarity with scheduling tools and sales pipeline processes.
Highlights
  • Company name
    Orbit
  • Job position
    Customer Service Representative
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More info about this ad

Customer Service Representative has been posted in the Pinyahan BPO & KPO category on Locanto.

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