Customer Service Representative, Quezon City
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Quezon City, Philippines
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Posted: a week ago
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- Provide exceptional customer service and support to clients via phone, email, and chat.
- Resolve customer inquiries and complaints promptly and effectively.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with team members to improve customer satisfaction and service efficiency.
- Assist with product knowledge and troubleshooting for customers.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent work experience.
- Experience Level: 13 years of experience in customer service or related field.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Strong problem-solving abilities and attention to detail.
- Qualities and Traits: Patient, empathetic, and adaptable to changing situations.
- Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
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Company nameWork-1 Manpower Recruitment Services
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Job positionCustomer Service Representative
Customer Service Representative has been posted in the Pinyahan BPO & KPO category on Locanto.
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