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Customer Service Representative, Quezon City

Customer Service Representative, Quezon City
Description
Description
  • Provide exceptional customer service and support to clients via phone, email, and chat.
  • Resolve customer inquiries and complaints promptly and effectively.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with team members to improve customer satisfaction and service efficiency.
  • Assist with product knowledge and troubleshooting for customers.

Requirements
  • Educational Qualifications: Diploma in a relevant field or equivalent work experience.
  • Experience Level: 13 years of experience in customer service or related field.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Skills and Competencies: Strong problem-solving abilities and attention to detail.
  • Qualities and Traits: Patient, empathetic, and adaptable to changing situations.
  • Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
Highlights
  • Company name
    Work-1 Manpower Recruitment Services
  • Job position
    Customer Service Representative
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More info about this ad

Customer Service Representative has been posted in the Pinyahan BPO & KPO category on Locanto.

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