Customer Service Representative, Quezon City

Description

Provide exceptional customer service to clients via phone and email.
Resolve customer issues efficiently and effectively while maintaining a positive attitude.
Collaborate with team members to enhance customer experience and streamline processes.
Document customer interactions and feedback to help improve service delivery.
Assist in training new team members on customer service protocols.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 02 years of experience in customer service or a related field.
Skills and Competencies: Strong English language proficiency; effective communication and interpersonal skills.
Skills and Competencies: Ability to work as a team player and contribute to a collaborative environment.
Responsibilities and Duties: Experience in call centre operations is an advantage.
Qualities and Traits: Strong people skills and a customer-oriented mindset.

Highlights

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