Japanese Compensation Benefits Helpdesk, Quezon City

COMPANY PROFILE: One of the most popular IT Companies and included in the Top Fortune 500 Firms around the world. They have offices in different countries including the Philippines. Currently holds the most trusted brand for software, IT services, devices, technology, and consulting. This company is currently on a massive search for Japanese Speakers of all levels.

Position: Japanese Compensation Benefits Helpdesk

Company Industry: Global Firm 

Department: Compensation and Payroll Concerns 

Work Location: Quezon City 

Salary: Php 70,000 - Php 80,000 above (Open for Negotiation)

Work Schedule: Dayshift Schedule (9am to 6pm)

Work Set-up: Onsite

JOB REQUIREMENTS:

• Can speak, read, and write Japanese and English
• JLPT N1 or N2 Passer
• Open to Half Filipino and Half Japanese
• Open for graduates and undergraduates
• Experience in compensation and benefits work is a big advantage, but not required
• Open to any working experiences not related to the role, but willing to be trained
• Willing to work in Quezon City

JOB RESPONSIBILITIES:

• This is a back-office job 
• Answer concerns from an employee who has a payroll question
• Responding to chats and emails about salary concerns 
• Managing the Payroll service mailbox. 
• Includes responding to employees inquiries and business/cross-functional partner inquiries
• Help Japanese employees understand insurances and deductions
• Guide Japanese on how to check their payslips and its breakdown
• Communicate with the respective HR to ensure operational process excellence
• Answering Japanese employees' inquiries related to their benefits and any payroll concerns
• Perform other tasks needed. 

RECRUITMENT PROCESS (ONLINE PROCESS):

• Resume Screening
• Online Application Form
• Initial/HR Interview
• Skills Interview
• Language Assessment/Interview
• Hiring Manager Interview
• Job Offer

Look for Ms. Chiya