Philippines

Customer Service Representative, Quezon City

Customer Service Representative, Quezon City
Description
Description
  • Provide exceptional customer service by responding to inquiries and resolving issues.
  • Utilize problem-solving skills to assist customers effectively.
  • Handle customer interactions via phone, email, and chat in a professional manner.
  • Maintain accurate records of customer interactions and service issues in the Salesforce system.
  • Assist with scheduling and managing customer appointments.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong proficiency in English language; excellent customer service and interpersonal skills.
  • Skills and Competencies: Proficient in using Salesforce and other technical tools.
  • Qualities and Traits: Strong work ethic and a team player mentality.
  • Qualities and Traits: Financial literacy and an understanding of sales pipelines preferred.
Highlights
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More info about this ad

Customer Service Representative has been posted in the Pinyahan BPO & KPO category on Locanto.

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