Customer Service Representative, Quezon City

Description

Provide exceptional customer service by responding to inquiries and resolving issues.
Utilize problem-solving skills to assist customers effectively.
Handle customer interactions via phone, email, and chat in a professional manner.
Maintain accurate records of customer interactions and service issues in the Salesforce system.
Assist with scheduling and managing customer appointments.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: No prior experience required; training will be provided.
Skills and Competencies: Strong proficiency in English language; excellent customer service and interpersonal skills.
Skills and Competencies: Proficient in using Salesforce and other technical tools.
Qualities and Traits: Strong work ethic and a team player mentality.
Qualities and Traits: Financial literacy and an understanding of sales pipelines preferred.

Highlights

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