Customer Service Representative, Quezon City

Description

Assist customers by responding to inquiries and resolving complaints in a timely manner.
Provide information about products and services to enhance customer satisfaction.
Document customer interactions and feedback for continuous improvement.
Work closely with team members to ensure efficient service delivery.
Maintain a positive attitude in a fast-paced work environment.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
Experience Level: Entry-level (02 years).
Skills and Competencies: Excellent communication and interpersonal skills.
Skills and Competencies: Proficiency in using customer service software and tools.
Qualities and Traits: Strong problem-solving abilities and a customer-first mindset.
Working Conditions: Ability to work in a call center environment or remote setup.

Highlights

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