Philippines

Customer Service Representative, Quezon City

Customer Service Representative, Quezon City
Description
Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1-3 years of customer service experience in International Voice Account (BPO)
  • Skills and Competencies: Proficient in English; strong customer service skills
  • Qualities and Traits: Excellent communication and interpersonal skills; ability to remain patient and empathetic
  • Responsibilities and Duties: Ability to multitask and prioritize effectively; strong problem-solving skills


Description
  • Provide exceptional customer service by responding to inquiries and resolving issues promptly.
  • Assist customers with product selection and provide detailed information on service offerings.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service processes and enhance customer satisfaction.
  • Handle customer complaints and provide appropriate solutions and alternatives.


Highlights
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More info about this ad

Customer Service Representative has been posted in the Pinyahan BPO & KPO category on Locanto.

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