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NOC Support - Fresh Graduate (IT Technical Support), Quezon City

NOC Support - Fresh Graduate (IT Technical Support), Quezon City
Description
  • Directly reports to the NOC Lead.
  • Works with Network Administrators, Database Administrators and System Administrators in resolving incidents filed and called in by the site Leads.
  • Assists the Administrators in Implementing new projects.
  • Receives and replies to calls made by Site Leads and PC's
  • Preparation of necessary documents (i.e RDE, SI) required in executing change requests and service requests.
  • Liaise with other teams (i.e Dev, Service Desk, TSG) in resolving incidents.
  • Generates reports required by the Operations Manager in managing the day-to-day business operations.
  • Performs all other related duties that may be assigned from time to time


Qualifications:

  • Bachelor Degree in IT Related course.
  • Fresh Graduate are welcome to apply.
  • With internship experience in Technical Support
Highlights
  • Company name
    Smoothmoves, Inc.
  • Job position
    NOC Support - Fresh Graduate (IT Technical Support)
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