Shipping and Logistics Specialist - Beginner Friendly - HMO …, Quezon City

We are looking for Shipping and Logistics Specialist Customer Service Representatives to assist clients with policy inquiries, claims, and coverage questions. Ensure accurate guidance and a seamless customer experience.

Responsibilities:

Handle customer concerns regarding shipping, delivery status, and order tracking.

Provide timely and accurate information to resolve delivery issues.

Collaborate with logistics partners to ensure smooth operations.

Maintain accurate records of customer interactions and updates.

Schedule & Training:

Shifts include nights, weekends, and holidays

Paid training on non-voice processes and platforms

Requirements:

High School or Senior High School graduate (College preferred)

Strong written English communication

Detail-oriented, solution-driven, and customer-focused

Basic computer skills and multitasking

Willing to work onsite in Metro Manila