Call Center Representative, Quezon City

Role: CSR | Voice | Home Accommodations |Staycation Campaign (Blended)

Site & Shift: CPT 1, Cubao, Quezon City | Night Shift | Onsite

• Handle customer inquiries and provide accurate information regarding products and services.
• Resolve customer complaints efficiently by actively listening and identifying solutions.
• Maintain detailed records of customer interactions and transactions.
• Meet and exceed performance targets and customer satisfaction goals.
• Collaborate with team members to improve overall service quality.

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 1 year of experience in a call center or customer service role.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Patience and empathy when dealing with customers.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage time effectively.
• Experience must be related to TRUST & SAFETY
• Must be amenable to work from site
• Must be amenable to work at our Cyberpark Tower 1, Cubao, QC
• Open for night shift
• Must be living within the NCR or Rizal/Antipolo
• Can start ASAP
• Up to 25K Package
• Permanent

Headcount: 252

Start Dates:

• April 8, 2026
• April 17, 2026

Application Process: Onsite

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