Customer Service Agent Hiring in Top Bpo's. Salary upto 30K., Quezon City

Description

Respond to customer inquiries via phone, email, and chat in a professional manner.
Provide accurate information regarding products and services to enhance customer satisfaction.
Resolve customer complaints and issues effectively to retain customer loyalty.
Document interactions and feedback in the customer management system for further analysis.
Collaborate with team members to improve service delivery and efficiency.

Requirements

Educational Qualifications: Bachelors degree in a relevant field.
Experience Level: 13 years of experience in customer service or related roles.
Skills and Competencies: Strong verbal and written communication skills.
Skills and Competencies: Basic problem-solving abilities and customer-centric mindset.
Qualities and Traits: Patience, empathy, and a positive attitude towards customers.
Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Highlights

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