Operation Audit Specialist, Quezon City

The Operations Audit Specialist is responsible for evaluating, monitoring, and improving operational compliance across departments and branches. This role ensures that company policies, SOPs, controls, and performance standards are properly implemented to minimize risk, prevent losses, and improve efficiency.

Key Responsibilities

Operational Audits

• Conduct regular and surprise audits of branches, warehouses, and offices
• Review compliance with SOPs, company policies, and operational standards
• Identify operational gaps, risks, and process inefficiencies

Compliance & Risk Control

• Ensure adherence to internal controls, company rules, and regulatory requirements
• Monitor attendance, cash handling, inventory, and asset usage compliance
• Investigate irregularities, discrepancies, or violations

Reporting & Documentation

• Prepare detailed audit reports with findings, root causes, and recommendations
• Document non-compliance cases and follow up on corrective actions
• Maintain accurate and confidential audit records

Process Improvement

• Recommend improvements to workflows, controls, and procedures
• Coordinate with department heads to implement corrective and preventive actions
• Monitor effectiveness of implemented improvements

Monitoring & Verification

• Verify sales reports, inventory records, cash reconciliation, and operational data
• Ensure accuracy and integrity of operational records
• Perform follow-up audits to ensure compliance resolution

Training & Guidance

• Assist in orienting staff on operational policies and audit requirements
• Support management in promoting discipline and accountability

Qualifications:

• Experience as Operations Manager or Auditor is an advantage
• Experience with food or coffee business is a plus
• Strong leadership and organizational skills
• Detail-oriented and able to multitask
• Amenable to work at Benitez, Cubao, Quezon City
• Can start ASAP