Customer service representative in a Top Bpo. Salary upto …, Quezon City

Description

Provide excellent customer service by answering inquiries and resolving issues via phone, email, or chat.
Maintain a high level of product knowledge to assist customers effectively.
Document customer interactions and feedback for continuous improvement.
Collaborate with team members to enhance service quality and efficiency.
Adhere to company policies and procedures to ensure compliance and customer satisfaction.

Requirements

Educational Qualifications:Bachelors degree in a relevant field preferred.
Experience Level:35 years in a customer service role.
Skills and Competencies:Strong communication and interpersonal skills.
Qualities and Traits:Problem-solving mindset and ability to work under pressure.
Responsibilities and Duties:Ability to handle multiple tasks simultaneously.
Working Conditions:Flexible shifts, including evenings and weekends may be required.

Highlights

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