Customer Service Representative, Quezon

Description

Act as the primary point of contact for customers, addressing inquiries and resolving issues.
Provide accurate information regarding products and services to enhance customer satisfaction.
Document customer interactions and transactions in the customer relationship management (CRM) system.
Collaborate with team members to improve service processes and customer experience.
Handle customer complaints with empathy, aiming for quick and effective resolution.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 02 years of customer service experience.
Skills and Competencies: Excellent communication and interpersonal skills.
Qualities and Traits: Patience and empathy when interacting with customers.
Responsibilities and Duties: Ability to handle multiple inquiries and prioritize tasks effectively.
Working Conditions: Comfortable working in a fast-paced environment.

Highlights

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