Financial Advisor, Quezon City

Job title: Financial Advisor

Account: UK Financial Collections

Work set up: 100% Onsite at Eton Centris, Quezon City

Work shift: Shifting schedules, UK time

Salary: Up to 50,900

Start date: TBD

Headcount: 1

Qualifications:

Bachelor's Degree

4-5 years of relevant US/UK banking and collections experience

Leadership experience in UK collections/recoveries

Previous experience of providing effective one-to-one coaching to internal colleagues is highly desirable.

Proven track record in providing support to customers experiencing mortgage arrears.

Proficiency in undertaking complex financial support, litigation and receivership activities.

Good to have: Exposure to UK banking or collections experience in other verticals.

Not a job hopper

Key Skills:

• Strong knowledge of FCA regulations
• Consumer Credit Act
• GDPR, and negotiation skills.

Responsibilities:

• Handling inbound/outbound calls
• Managing arrears
• Conducting forbearance
• Ensuring customer treatment follows compliance standards.

Pre-screening Notes:

How many years of relevant experience you have in US/UK banking and collections experience?

Do you have Leadership experience in UK collections/recoveries?

. Rate your Proficiency in undertaking complex financial support, litigation and receivership activities from 1-10

Do you have Exposure to UK banking or collections experience in other verticals?

How much is your last drawn salary?

How much is your salary expectation?

Are you amenable to work onsite in QC with a Shifting schedule?

When are you available to start once hired?