Travel & Financial Associate. Salary upto 25K-40K, Quezon City

Description

Handle customer inquiries via phone, email, and chat in a professional manner.
Resolve issues and complaints effectively, ensuring customer satisfaction.
Document conversations and resolutions in the customer database.
Collaborate with team members and other departments to facilitate a seamless customer experience.
Participate in training and development programs to enhance skills and knowledge.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 58 years of experience in a call center or customer service role.
Skills and Competencies: Excellent communication and interpersonal skills.
Skills and Competencies: Strong problem-solving abilities.
Qualities and Traits: Patience and empathy towards customers.
Working Conditions: Ability to work in a fast-paced environment and handle high call volumes.

Highlights

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