Receptionist / CEA, Quezon City

JOB DESCRIPTION

Qualifications and Standards

> Preferably College or High school diploma

> Height must be 5'3"

> Basic computer literate

> Active listening and good communication skills

> Flexibility to work in shifts

> Can work multitasking and with the ability to perform well in a fast-paced environment

> Must be able to walk and stand during entire shift

Duties and Responsibilities

> Ensure every guest feels care for valued and respected

> Escorts customers to accommodations

> Greets customers immediately with a friendly and sincere welcome.

> Respond promptly and courteously to any requests.

> Directs and instructs the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.

> Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

> Answer incoming calls to the restaurant and provide appropriate service

> Help dining room staff by setting and clearing tables

> Contribute to team effort by accomplishing related results as needed