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Call Center Representative, Quezon City

Call Center Representative, Quezon City
Description
Description
  • Serve as the first point of contact for customers, providing exceptional service and support.
  • Handle incoming calls and respond to customer inquiries effectively and professionally.
  • Document customer interactions and maintain accurate records in the system.
  • Resolve customer issues by identifying the problem and presenting appropriate solutions.
  • Follow-up with customers to ensure their needs have been met and satisfaction is achieved.


Requirements
  • Educational Qualifications: High School diploma or equivalent
  • Experience Level: 0-2 years
  • Skills and Competencies: Proficiency in English, strong customer service skills, problem-solving ability, and excellent people skills
  • Qualities and Traits: Strong work ethic, ability to handle stressful situations, and excellent communication skills
  • Responsibilities and Duties: Ability to work in a fast-paced environment and adapt to changing circumstances
  • Working Conditions: May require working in shifts, including evenings and weekends


Highlights
  • Company name
    Synlink Recruitment Outsourcing Co. Inc.
  • Job position
    Call Center Representative
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More info about this ad

Call Center Representative has been posted in the Pinyahan BPO & KPO category on Locanto.

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