Customer Service Representative, Quezon City

Description

Provide exceptional customer service through various channels including phone, email, and chat.
Assist customers with inquiries, complaints, and support requests effectively and professionally.
Document interactions and maintain accurate records of customer interactions.
Collaborate with team members to resolve customer issues and enhance the overall customer experience.
Participate in training sessions to continually improve service skills and product knowledge.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 02 years
Skills and Competencies: Proficient in English Language, strong Customer Service skills, excellent Interpersonal Skills
Skills and Competencies: Knowledge of Call Centre operations and Back Office Support
Qualities and Traits: Strong Organizational Skills, effective People Skills, ability to be a Team Player
Responsibilities and Duties: Experience in Account Management is a plus

Highlights

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