Call Center Agent, Quezon City

Description

Handle incoming calls from customers and provide exceptional service.
Resolve customer inquiries and issues efficiently and effectively.
Maintain accurate records of customer interactions and document actions taken.
Collaborate with team members to improve service delivery and customer satisfaction.
Adhere to company policies and procedures while handling calls.

Requirements

Educational Qualifications:High School diploma or equivalent.
Experience Level:02 years of experience in customer service or call center.
Skills and Competencies:Strong verbal and written communication skills in English.
Skills and Competencies:Excellent customer service skills and a strong work ethic.
Qualities and Traits:Strong problem-solving abilities and organizational skills.
Qualities and Traits:Interpersonal skills with a focus on customer satisfaction.

Highlights

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