After Sales Admin Assistant – 2 yrs experience – Brgy. …, Quezon City

Description

Qualifications

Education: Bachelor's degree in Marketing, Business Administration, Communications, or any related field
Experience: At least 12 years of experience in a sales, marketing, or administrative support role (preferred)
Skills:
Strong organizational and multitasking skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with editing tools such as Canva, Adobe Photoshop, Corel Draw, etc.
Attention to detail and ability to manage deadlines
Ability to work independently and as part of a team
Proactive, with a positive attitude toward learning and taking on new challenges

ResponsibilitiesSales Support

Assist the sales team in processing customer orders, quotes, and inquiries
Maintain and update customer databases and CRM systems
Track sales leads and assist in following up with potential clients
Coordinate sales meetings, including scheduling, preparing agendas, and taking meeting minutes
Prepare sales reports and presentations for the management team

Marketing Support

Assist in the execution of marketing campaigns, both digital and traditional
Help manage and update the company's website and social media platforms
Assist in the creation of marketing materials such as brochures, flyers, email newsletters, and social media content
Monitor and report on the effectiveness of marketing campaigns
Coordinate events, webinars, and trade shows as needed

Administrative Tasks

Handle general office administration tasks such as filing, photocopying, and managing office supplies
Maintain marketing calendars and ensure deadlines are met
Prepare and process invoices related to sales and marketing expenses
Process insurance documentation
Respond to customer and client inquiries through phone, email, or other communication channels
Manage and distribute internal communications within the sales and marketing team

Data Entry & Reporting

Maintain accurate records of sales and marketing data
Input and update information in spreadsheets, databases, and CRM systems
Generate and distribute regular reports on sales performance, marketing activities, and other KPIs

Collaboration & Coordination

Work closely with the sales and marketing teams to ensure the timely execution of tasks and projects
Coordinate with other departments, such as finance and operations, to ensure seamless delivery of services to clients
Assist in the preparation of budget reports and allocation of marketing funds

Customer Relationship Management

Assist in maintaining positive relationships with existing and potential clients
Support post-sale activities, ensuring customer satisfaction and assisting with queries or follow-ups
Manage correspondence with clients regarding promotional offers or new product launches

Highlights

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