Call Center Agent, Quezon City

Description

Handle incoming calls and respond to customer inquiries professionally.
Provide accurate information and support to customers regarding products and services.
Ensure high levels of customer satisfaction by effectively resolving issues.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer experience.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: Junior (02 years)
Skills and Competencies: Proficient in English language, strong customer service orientation, excellent organizational skills, and effective interpersonal skills
Responsibilities and Duties: Ability to follow scripts and processes while handling calls
Qualities and Traits: Strong work ethic, adaptable, positive attitude towards learning
Working Conditions: Fast-paced, target-driven environment

Highlights

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