Service Advisor (Trucks and Buses), Quezon City

Under limited supervision, the Service Advisor (SA) provides estimated cost analysis of automotive repairs and routine maintenance. Through effective communication with customers, the SA determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process. The SA determines services needed by accessing information obtained by technicians and referencing auto manufactures service intervals.

• Ability to effectively communicate with customers regarding services recommended
• Performed and prepare service estimates, sells routine maintenance / repair services and conducts
• Follow-ups regarding unsold services and customer inquires
• Performs opening and closing responsibilities
• Schedules appointments, answers phones and collects funds for services performed
• Assists with the coordination of alternate transportation, rental car reservations, shuttle etc.
• Demonstrates an extreme attention to detail
• Reads, analyzes and interprets general business reports
• Ability to write, present and respond to customers and staff members in a professional manner
• Ability to compute basic math equation
• Performs other duties as requested
• Can start ASAP