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Accounts Receivable -Collections specialist, Quezon City

Accounts Receivable -Collections specialist, Quezon City
Description
Key Responsibilities
  • Make outbound collection calls to customers with past-due accounts.
  • Follow up on payment commitments and ensure collection targets are met.
  • Handle inbound calls related to payment queries, disputes, and account updates.
  • Negotiate payment plans, settlements, and due dates with customers.
  • Update customer account information accurately in the system.
  • Escalate complex cases or disputes to the concerned teams for resolution.
  • Ensure compliance with company policies, regulatory guidelines, and collection scripts.
  • Maintain daily productivity logs and meet call KPIs.
  • Provide excellent customer service while retaining professionalism and empathy.


Highlights
  • Company name
    The Hird Corp.
  • Job position
    Accounts Receivable -Collections specialist
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Accounts Receivable -Collections specialist has been posted in the Pinyahan Accounting, Financing & Banking category on Locanto.

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